Glo has announced a nationwide Roaming arrangement with AirtelTigo for voice, data, and SMS services. By April 23, 2022, all Glo customers will be automatically connected to the AirtelTigo network as part of this strategic business partnership.
Unfortunately, the migration process has resulted in some of its users no longer having service. Some may attribute this issue to the SIM CARD REGISTRATION or maybe a corrupted sim card but its none of that.
Glo customers who face any difficulty in automatically latching onto the AirtelTigo network are advised to follow this configuration process.
- Select the AirtelTigo network in their phone/device’s network settings
- Enable Data Roaming, under Mobile Data Network Settings
- Choose AirtelTigo 3G amongst the list of networks provided to enjoy a superior experience on the AirtelTigo network.
Glo customers may dial the existing customer helpline 100 or 0230010100 for assistance. They could also visit any Glo customer experience centre, or alternatively, dial AirtelTigo’s helpline at 0260000100 for prompt resolution of any service issue.