How To Renew Your NHIS Membership on Mobile Phone

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The National Health Insurance Scheme (NHIS) members’ usage of the Mobile Renewal Service has seen significant improvement amid the evolving situation with the COVID-19 pandemic.

The Mobile Renewal Service also takes away the time-wasting periods and other inconveniences at NHIS District Offices when going for renewals.

This service can be accessed with ease by dialing an easy to remember shortcode, *929# on all Networks (MTN, Vodafone, Glo, AirtelTigo etc) and pay from your respective mobile money service to stay active.

Below are the Steps to Follow:

  1. Dial *929#
  2. Select Option 2 to Renew Membership
  3. Select Option 1 to renew via NHIS Card
  4. Enter the Eight Digit NHIS Membership Number
  5. Confirm the Eight Digit NHIS Membership Number
  6. Press Send
  7. Follow the instruction for payment

The NHIA service code – *929#, can be used by NHIS members to check the status of their NHIS Membership Eligibility, NHIS Benet Package and NHIS Medicines list.

If you are uncertain of anything, kindly call the NHIS Call Centre on 054-444-6447 or 030-274-6447. You can also contact the office via the shortcode 6447 on the MTN and Vodafone networks.

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