How To Reverse Mobile Money on MTN, Vodafone, AirtelTigo

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Above is a payment platform called ‘Move’. We came across this app via a twitter thread of a client who was scammed by an online store after sending money to purchase an item she saw on instagram. Within the thread , a twitter user suggested she uses this app whenever she’s making e-payments. The reversal feature mentioned in the description peaked our interest to test the app as well. In the next paragraph, we will be delving into what the MOVE app is and its unique functions and features.

What Is Move?
  • Move is a secure payment platform that allows you to transfer funds across banks & mobile networks, recharge data & airtime from any mobile network, pay bills, subscription services and merchants.
  • All the Mobile Money providers (MTN, AirtelTigo, and Vodafone) are active on the Move platform.
  • Any valid registered Mobile money user in Ghana can access and use the Move platform.
  • Move can be accessed 24/7. You can use Move anytime of the day, all through the week.
  • There’s no registration required for Move. Simply Dial *718# and MOVE!
  • You will be charged 1% of the amount you’re moving from your wallet to any wallet or account.
  • You can move up to GHS 1000 per transaction.

What’s unique about MOVE?

Make/ receive payments with Move secure and your payments are held securely and transferred when both the buyer and seller are satisfied with the transaction.

In view of this , making payments via MOVE especially when dealing with an online shop is the safest and best way. As the buyer , if you are not satisfied with the product delivered to you or whatever service rendered to you, you can easily reverse the transaction after notifying the seller about the product which didn’t meet your expectations. If the buy refuses to approve the reversal , you can contact MOVE’s 24/7 customer care center to assist you with the reversal.

To perform a move secure transaction on MOVE , simply dial *718#

  • Select option 2
  • Option 1
  • Enter merchant code or phone number
  • Select Network
  • Enter Amount
  • Enter description of service or product
  • Enter 1 to confirm
  • An authorization to proceed message will pop up. Follow prompt till end.

To make a payment reversal as well , simply dial *718*8*8# and follow prompt.


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