ECG customers with Smart Prepaid Meters can now purchase credit from the comfort of their homes. The hustle of having to join a queue and the difficulty of purchasing credit at odd hours has come to an end.
By just dialing *226# and following prompt , you can recharge your prepaid meters.
In order to purchase prepaid credit, customers would need to have specific meters which have the “Smart” Prepaid Feature. Currently, if your meter is still using the NFC card and doesn’t have the Smart feature, you can’t purchase prepaid credit through the app.
The app currently supports the purchase of post paid credit for post paid meters. You can also add both a post paid and prepaid meter to the app.
The app has the ability for consumers to check their current consumption on the app the app. Once a user had added their specific meter, they can get the meter information including power consumption and credit balance.
The app currently supports the purchase of credit via mobile money with MTN, Vodafone and AirtelTigo as payment options.